We ensure that all our bases HR (personnel) performed excellently, including the return of attentio

One of the business activity is the supply. Estimation of the potential European market for the field of delivery is 70 billion, roughly 1 billion last year, the company METRO. During determination of our business potential, we took into account competition, differences in countries and the consolidation.
We have to decide how and where we build Supplies. This increases the value of a society for all. It is worth noting that in our stores almost no corporate cannibalism, rather the opposite. the country store
There are different types of delivery the country store models, from the most basic model Out of Store (CSOs) to the best, which is the model Stand Alone. the country store In some countries it may be necessary to mix patterns, but the customer the country store service is the most important regardless of the model, because our competition is organized very professionally.
The program (ABC) compares three main areas in business - administration, supply chain and customer relationships. All tasks in trade correspond to one of these three areas. We have to develop sales LFL (Like for like) and give the customer as much time and resources.
Profits in 2010 remained at the same level and profitability was maintained, but sales did not increase. It is necessary to determine the cause. Maybe we were too much in the past focused on EBIT (Earning before the country store interest and tax (profit before interest and tax)) instead of for sale. Growth in wholesale cash is priority the country store number one priority is to further improve the prices of goods sold by simplifying and reducing unnecessary costs. Project Horizon (MCC Ambition 2020) was introduced earlier this year to bring together all the goals in customer orientation, corporate culture, market position, revenues, profits, structures and processes the country store and to establish clear priorities.
The Real chain has been a significant improvement but still a lot of room for improvement. String Media Saturn noticed a huge change in 2011. After 26 years of success has been to adapt the business model, obtaining online store redcoon and opening e-Saturn. Investing the country store in pricing policy is returned reducing the costs associated with advertising, a large number of employees and general expenses. Power Galeria Kaufhof was influenced by the warm weather, which led to problems throughout the market. Market share increased in Belgium and Germany and we also transformed some stores.
Culture of our management was discussed and the need to focus on it. Employees must also involve, engage, have your say, and if we agree with the implementation, then for something to do. We do this for a long time. Our goals are focused on long-term increase in value.
Employees are the greatest asset of the company. the country store The most successful companies have strong strategic targets in the acquisition and development of talent. Looking to expand, we see that companies with more engaged employees are twice as profitable. The team is diverse, the better the discussion, the team's performance, development of ideas and results.
All this points out that focusing on staff has meaning. We have received feedback from all HRD and MD countries on those issues, and we compare the country store our results with the Boston consulting group database for the sector retail / wholesale and consumer goods. Overall, we leave the comparison good, but I believe that we have a chance to get ahead and stand out with our own employees and new employees in the future. Looking at the position of the Board in each country are changes too fast. This is for many reasons a significant problem the country store that must be addressed. Furthermore, we need a change in culture and to be effective, it must be a bottom-up approach. This does not happen overnight, it will take several years. To grow our company, our employees must grow.
We ensure that all our bases HR (personnel) performed excellently, including the return of attention to our principles regarding fair labor conditions and social cooperation. Everyone must understand the country store the value of MCC and create a role. We also need to improve the system of reward and recognition, talent management, engagement and HR systems, processes and procedures. Strategic priorities will include process changes, inclusion the country store and diversity. We need to create the right conditions and focus on helping the growth of employees. It is actually views, the country store close relationship, security, confidence, energy and results. Mr. Hutmacher concluded his speech with video on the development of your proposal to the mark.
This survey provides us with direct feedback from employees. New provider in 2011: Aon Hewitt. Participation decreased slightly to 78% and the overall result is the involvement of 60%. This means that we are in the average range. All countries have their own detailed information to perform the evaluation and commitment status.
Each topic is followed by a large number of queries that will be answered in detail at the designated meetings. In short, it was about three days of open space for dialogue and debate. You must be discussed points into action.
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